G'day Melissa,

Without being there in person it's hard to diagnose.
One of the reasons that a burner will stop working is being clogged from dirty gas. This could be from using an older bottle that is left outside in the weather, and grit getting into the top of the bottle, being blown in when the gas bottle is turned on. Inside the gas tubes on the stove will be a jet, and if this jet is blocked or partially blocked then it will do what you're experiencing.

The gas tubes dont flex, shrink or expand, or have any moving parts so the chances of a manufacturing failure is slim. However, our warranty team would like to explore the issue further, and find a fix for you, so jump on over to our Warranty Page & fill out a claim.

There's no issues using the stove as you can in the meantime! 

G'day Chris,

Yes, they do.  The packed dimensions are the most external points of the product when it's packed up for storage or between uses, incorporating all elements. 
Hope that helps.

G'day Haley,

Unfortunately theres no suitable hot plat that would fit over one burner only for this stove.
You could consider the Campfire Square Fry Pan as an alternative.

G'day Alisha,

This stove requires an unregulated or high pressured LPG supply.
If you use this with a regulated hose or a regulated gas supply, the jets wont allow enough gas through to the burners, and it will not operate.

G'day Shane,

No, you can't.  This is a high output stove that requires an unregulated gas supply.
Caravan bayonet gas systems are regulated, so won't be able to provide enough gas for this stove to operate.

Australian Gas Association standard recently changed, meaning that no camping stoves designed for standard LPG bottles, that do require regulated gas, can be used with alternative hoses or adaptors to connect to bayonet systems.
If you are needing a stove option for your caravan, the best bet is to get in touch with a caravan-specific gear retailer who can point you in the right direction.

G'day Tim,

Yes, the 2 Burner Deluxe Wide Camp Stove will suit the Campfire stove stand, however if you want something a little more robust, we'd recommend checking out the Easy As Stove Stand.

G'day Jack,

Run times arent generally provided with stoves, however, the consumption rate is 540 g/h for both burners of full.
You can use this to work out a rough time frame depending on the size of your gas bottle.

G'day Chris,

The Campfire Pioneer 3 Burner Gas Cooker Plate is a perfect fit, and its also reversible so has a flat hotplate side, and a grill plate side.

G'day Patrick,

Theoretically, you can use this adapter to run this stove from Coleman Propane Cylinders. It isn't something we'd recommend, as there is no safe way to secure the cylinder, however plenty of people do this, it is best to just proceed with caution.